At 8jilicom, we believe that gaming should always be fun — never a source of stress or financial hardship. Our responsible gaming program gives every Filipino player the tools, information, and support they need to stay in control and play safely.
8jilicom takes responsible gaming seriously — not just as a regulatory requirement, but as a genuine commitment to the well-being of every player on our platform. Whether you're spinning slots from Manila, playing bingo in Cebu, or enjoying live dealer games in Davao, we want your 8jilicom experience to remain a positive one.
Gambling is a form of entertainment. Like any form of entertainment, it works best when it's enjoyed in moderation, with a clear budget and a healthy mindset. The moment it stops being fun — that's the moment to step back, and 8jilicom is here to help you do exactly that.
Our responsible gaming framework is built around three core principles: Prevention — stopping problems before they start; Intervention — providing tools to regain control; and Support — connecting players with professional help when needed.
🔞 21+ Only. 8jilicom strictly enforces the minimum age of 21 years for all real-money gaming activity, in line with Philippine law and PAGCOR regulations. Age verification is required during registration and KYC. Underage gambling is illegal and harmful.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use our responsible gaming tools or seek support.
If you answered yes to any of these: Please use our self-exclusion or limit tools below, or contact our support team. You are not alone — help is available.
These tools are available to all registered 8jilicom players. You can activate or adjust them at any time through your account settings or by contacting our support team.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, 8jilicom will prevent further deposits until the period resets. Limits take effect immediately when reduced, and require a 24-hour cooling-off period when increased — giving you time to reconsider.
Set a maximum session duration for your 8jilicom gaming sessions. When your time limit is reached, you'll receive a notification and be prompted to take a break. This tool helps prevent extended play sessions that can lead to impulsive decisions and overspending.
Enable periodic on-screen reminders that display your session duration, total amount wagered, and net gaming result. Reality checks are a simple but powerful way to stay aware of your gaming activity and make informed decisions about whether to continue playing.
Take a short break from 8jilicom without permanently closing your account. Cool-off periods can be set for 24 hours, 48 hours, 72 hours, or up to 30 days. During a cool-off, you cannot log in or place bets. Your account and balance are preserved and accessible once the period ends.
If you feel you need a longer break, 8jilicom's self-exclusion tool allows you to suspend your account for a minimum of 6 months or permanently. During self-exclusion, your account is fully locked — no logins, no deposits, no gameplay. To activate self-exclusion, contact our support team directly.
Set a cap on the maximum amount you are willing to lose within a given period. Once your loss limit is reached, 8jilicom will automatically suspend your gaming session for the remainder of that period. This tool is especially useful for players who want a hard financial safety net in place.
How to activate these tools: Log in to your 8jilicom account and navigate to Account Settings > Responsible Gaming. All limit and cool-off tools can be self-activated instantly. For self-exclusion requests, contact our 24/7 support team via live chat or email — we will process your request immediately, no questions asked.
Limits are always honored: At 8jilicom, responsible gaming limits are enforced at the system level — not just as a suggestion. Once a limit is set, it cannot be overridden by customer support or any other means until the designated cooling-off period has passed.
Problem gambling — sometimes called gambling disorder — is a recognized condition that can affect anyone, regardless of age, income, or background. It's not a character flaw or a sign of weakness. It's a behavioral pattern that can develop gradually, often without the person realizing it's happening.
In the Philippines, gambling is a popular form of entertainment enjoyed by millions of Filipinos across Manila, Quezon City, Makati, Cebu, and Davao. The vast majority of players enjoy it responsibly. But for a small percentage, gambling can become problematic — and that's exactly who 8jilicom's responsible gaming program is designed to help.
Problem gambling is characterized by a persistent inability to control gambling behavior despite negative consequences. It can affect your finances, your relationships, your work, and your mental health. The good news is that it is treatable, and recovery is absolutely possible with the right support.
Spending beyond your means, borrowing money to gamble, neglecting bills or financial obligations, or selling personal belongings to fund gaming sessions.
Lying to family members about gambling activity, withdrawing from social events, neglecting responsibilities at home or work, or experiencing frequent arguments about money and time spent gaming.
Using gambling to cope with stress, anxiety, or depression; feeling restless or irritable when not gambling; experiencing guilt or shame after gaming sessions; or feeling a compulsive urge to gamble that is difficult to resist.
Chasing losses by placing larger bets, spending increasing amounts of time gambling, making repeated unsuccessful attempts to cut down, or continuing to gamble despite knowing it is causing harm.
If you or someone you know needs help with problem gambling, the following resources are available to Filipino players:
8jilicom strictly enforces the minimum legal age of 21 years for all real-money gaming activity on our platform. This is not just a policy — it is a legal requirement under Philippine law and a core part of our responsible gaming commitment.
Every new 8jilicom player is required to complete identity verification (KYC) before making their first deposit or withdrawal. This process confirms your identity and age using government-issued Philippine identification documents such as your passport, driver's license, PhilSys national ID, or UMID card.
Accounts found to belong to players under the age of 21 will be immediately suspended, all funds will be frozen pending investigation, and any winnings will be forfeited. 8jilicom cooperates fully with Philippine authorities in cases involving underage gambling.
Protect minors in your household: If you share a device with younger family members, always log out of your 8jilicom account after each session and never share your login credentials. Consider using device-level parental controls to prevent access to gaming platforms by minors in your home.
If you suspect that a minor has accessed the 8jilicom platform, please contact our support team immediately at [email protected]. We take all such reports seriously and will investigate promptly.
Simple habits that keep gaming fun and under control — whether you're playing slots, bingo, or live dealer games on 8jilicom.
Decide how much you can afford to spend before you start playing — and stick to it. Think of it as the cost of entertainment, like a night out in BGC or a movie in SM Mall. Never gamble with money you need for essentials.
Decide in advance how long you'll play and use 8jilicom's session timer to enforce it. Taking regular breaks helps you stay clear-headed and prevents the kind of extended sessions where impulsive decisions tend to happen.
Chasing losses is one of the most common paths to problem gambling. If you've hit your loss limit for the day, stop — full stop. Tomorrow is another day. 8jilicom's loss limit tool can enforce this automatically if you need the extra guardrail.
The moment gaming stops feeling like entertainment and starts feeling like an obligation or an escape, it's time to take a break. 8jilicom is here for your enjoyment — not to add stress to your life. Use our cool-off tools freely.
500+ games, instant GCash payouts, and a platform built around your safety. When you're ready to play, 8jilicom is ready for you — with all the tools you need to keep it fun, fair, and in control.
Must be 21 years or older to play. Please gamble responsibly. If gaming stops being fun, use our self-exclusion tools or contact support.