Everything you need to know about playing on 8jilicom — from creating your account and making your first GCash deposit, to understanding bonuses, withdrawals, and responsible gaming tools. Find your answer below.
Browse the most common topics 8jilicom players ask about. Click any category below to jump straight to those answers.
How to sign up, verify your identity, reset your password, and manage your 8jilicom account settings. All new players must be 21 years or older.
Accepted payment methods including GCash, PayMaya, BPI, BDO, and Metrobank. Processing times, minimum amounts, and how to request a payout.
Welcome bonuses, reload offers, free spins, and loyalty rewards at 8jilicom. How to claim them, wagering requirements, and expiry rules.
Slots, live dealer, bingo, fishing games, and more. How to find your favorite games, understand RTP, and play on mobile from anywhere in the Philippines.
KYC document requirements, two-factor authentication, account security best practices, and what to do if you suspect unauthorized access to your 8jilicom account.
Self-exclus ion, deposit limits, cool-off periods, and how to get help if gaming stops being fun. 8jilicom is committed to safe play for all Filipino players.
Can't find what you're looking for? Our 8jilicom support team is available 24/7 via live chat. You can also email us — contact details are in the footer below.
Registering on 8jilicom is quick and straightforward. Visit the 8jilicom website and click the Register button on the homepage. You'll be asked to provide your full name, mobile number, email address, and a secure password.
After submitting your details, you'll receive a one-time PIN (OTP) on your registered mobile number to verify your account. Once verified, you can log in and start exploring the platform. Remember — you must be 21 years or older to register and play on 8jilicom, in line with Philippine gaming regulations.
8jilicom requires all players to complete Know Your Customer (KYC) verification before processing their first withdrawal. This is a standard requirement for all licensed online gaming platforms in the Philippines and is designed to protect players from fraud and identity theft.
Accepted Philippine government-issued IDs include:
You may also be asked to submit a selfie holding your ID and a proof of address (e.g., a recent utility bill or bank statement). KYC documents are typically reviewed within 24 hours.
On the 8jilicom login page, click Forgot Password. Enter the mobile number or email address linked to your account. You'll receive an OTP or a password reset link within a few minutes.
Follow the instructions to set a new password. For security, choose a password that is at least 8 characters long and includes a mix of letters, numbers, and symbols. If you don't receive the reset message within 5 minutes, check your spam folder or contact our 24/7 support team.
No. Each player is permitted to hold only one active 8jilicom account. Creating multiple accounts (also known as multi-accounting) is a violation of our Terms & Conditions and may result in the permanent suspension of all associated accounts and forfeiture of any balances.
If you believe a duplicate account was created in error, contact our support team immediately so we can investigate and resolve the issue.
8jilicom supports a wide range of payment options popular with Filipino players. All transactions are processed in Philippine Peso (PHP / ₱).
GCash is the most popular method among 8jilicom players due to its speed and convenience — deposits are credited instantly and withdrawals typically arrive within 15 minutes.
The minimum deposit at 8jilicom is ₱100 for most payment methods, making it accessible for players across the Philippines — whether you're in Manila, Cebu, Davao, or anywhere else in the country.
Some promotional offers may require a higher minimum deposit to qualify. Always check the specific terms of any bonus before depositing. There is no maximum deposit limit, though large transactions may require additional verification.
Withdrawal processing times at 8jilicom vary by payment method:
Before your first withdrawal, you must complete KYC verification. Once verified, most withdrawals are processed within the same business day. Withdrawal requests submitted after 10:00 PM may be processed the following morning.
The minimum withdrawal amount is ₱200. If your withdrawal is taking longer than expected, contact our support team with your transaction reference number.
8jilicom does not charge any platform fees for standard deposits or withdrawals. However, your payment provider (e.g., GCash, your bank) may apply their own transaction fees depending on your account type and the amount transferred.
We recommend checking your GCash or bank app for any applicable service charges before initiating a transaction. 8jilicom has no control over third-party payment provider fees.
8jilicom offers a welcome bonus for new players on their first deposit. The specific bonus amount and structure may vary depending on current promotions — log in to your 8jilicom account or visit the Promotions page to see the latest offer available to you.
All welcome bonuses are subject to wagering requirements before winnings can be withdrawn. Make sure to read the full bonus terms before claiming any offer.
A wagering requirement (also called a playthrough requirement) is the number of times you need to bet your bonus amount before you can withdraw any winnings derived from that bonus.
For example, if you receive a ₱500 bonus with a 20x wagering requirement, you need to place a total of ₱10,000 in bets before the bonus winnings become withdrawable. Different games may contribute differently toward meeting the wagering requirement — slots typically contribute 100%, while live dealer games may contribute less.
Always check the specific wagering terms for each 8jilicom promotion before claiming.
Most 8jilicom bonuses are credited automatically when you meet the qualifying conditions (e.g., making a minimum deposit). Some promotions may require you to enter a promo code during the deposit process or opt in via the Promotions page in your account.
If a bonus you expected hasn't appeared in your account within 30 minutes of qualifying, contact our support team via live chat with your deposit reference number and we'll sort it out quickly.
8jilicom offers a diverse library of 500+ games across multiple categories to suit every type of Filipino player:
New games are added regularly. Check the 8jilicom lobby for the latest additions.
Yes — 8jilicom is fully optimized for mobile play. The platform works smoothly on Android and iOS devices through your mobile browser, with no app download required. Simply visit 8jilicom.net on your phone's browser and log in to access the full game library.
For the best mobile experience, we recommend using a stable internet connection (WiFi or LTE/5G). Most games load quickly even on standard mobile data connections available across Metro Manila, Cebu, and other major Philippine cities.
RTP stands for Return to Player — it's a percentage that indicates how much of the total money wagered on a game is paid back to players over time. For example, a slot with 96% RTP will theoretically return ₱96 for every ₱100 wagered over a very large number of spins.
It's important to understand that RTP is calculated over millions of game rounds and does not guarantee results in any individual session. Each spin or hand is independent and determined by a certified Random Number Generator (RNG). Higher RTP games generally offer better long-term value, but short-term results will always vary.
Yes. 8jilicom uses industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Your personal details, payment information, and gaming activity are stored securely and never shared with unauthorized third parties.
We also recommend that all players enable two-factor authentication (2FA) on their 8jilicom account for an additional layer of security. Never share your login credentials with anyone, and always log out of your account when using a shared device.
If you notice any transactions, logins, or activity on your 8jilicom account that you don't recognize, take the following steps immediately:
Our security team will investigate all reports promptly. We take account security very seriously and will work with you to resolve any issues as quickly as possible.
8jilicom provides several responsible gaming tools that you can activate directly from your account settings under Account > Responsible Gaming:
Limits take effect immediately when reduced. Increases require a 24-hour cooling-off period to give you time to reconsider. For more details, visit our Responsible Gaming page.
If you feel you need a break from gaming, 8jilicom's self-exclusion tool allows you to suspend your account for a minimum of 6 months or permanently. During self-exclusion, your account is fully locked — no logins, no deposits, no gameplay.
To activate self-exclusion, contact our support team via live chat or email. We process all self-exclusion requests immediately, no questions asked. Your account balance will be preserved and returned to you upon the end of a temporary exclusion period.
We also encourage players who are struggling with problem gambling to reach out to PAGCOR's responsible gaming resources or the National Center for Mental Health (NCMH) crisis hotline for professional support.
The minimum age to register and play on 8jilicom is 21 years old, in accordance with Philippine law and PAGCOR regulations governing online gaming. Age verification is required during the KYC process.
Any account found to belong to a player under 21 will be immediately suspended, all funds frozen, and any winnings forfeited. If you suspect a minor has accessed the platform, please contact our support team immediately.
Still have questions? Our 8jilicom support team is available 24 hours a day, 7 days a week via live chat on the platform. You can also reach us by email — see the footer below for contact details. We typically respond to all email inquiries within 2 hours.
Our 24/7 support team is always ready to help Filipino players with any questions about registration, payments, games, or responsible gaming. Or jump straight in and experience 8jilicom for yourself.
Must be 21 years or older to play. Please gamble responsibly. If gaming stops being fun, use our self-exclusion tools or contact support.